- 24/7 customer support via live chat
- Powered by Microgaming
- 700+ available games
- eCOGRA certificate
- Extensive real money offers
- No live dealer games
- US players are not accepted
The gambling industry is as big as possible these days. Tons of websites became available for Australian players these days and it is impossible to ignore the amount of brands that start to appear in this area yearly. But considering how time consuming it can be to get used to a certain website, it is better to know what to expect from a particular brand. For this reason, the simplest recommendation to give to players is to read this Casino Mate review, filled with incredible details about the brand and learn about the personal experience of an expert.
Casino Mate Australia: General Information on this Australian Casino
Сasino Mate online casino was established in 2011 with the owner being Star Partners. The goal of the operator was to create an online casino with the biggest scale of users in Australia. Looks like they are on the right track, because at the moment it has a wide audience of players. This gambling website is fully adapted to work on both desktop and mobile devices. Considering the amount of content, this website provides more details over what gamblers should focus their attention on and more detailed information on how good this site is can be found in this review.
License Information Casino Mate
Licenses for this online casino are provided by Malta Gaming Authority and UK Gambling Commission. Both of these organizations are reliable and famous among players. eCOGRA has also ranked this gambling website pretty high and provided a license for this website. It was tested by this London-based testing agency and they have proven that all pieces of content are official and have a stable average RTP of at least 97.30%.
Advantages and disadvantages of Casino Mate
|More than 700 casino games||There is no library of live dealer games|
|Malta, UK Gambling Commision and eCOGRA license||Has strict regional restrictions|
|A lot of great bonuses for both existing and new gamblers|
|High Rollers have separate list of VIP rewards|
My Experience with Casino Mate
I was not expecting much from the Casino Mate Australia, so it was a pleasing surprise to see such a well structured website. Right after opening it, it has become obvious for me why so many Australian users find it so heartwarming. The user interface makes it pretty easy to find all 700 games that are available in the library of the brand. But like in case of many other online casinos review, to fully explore the site, I used a standard plan of going through each major element of the online casino:
- Registered an account;
- Tested games from the catalogue of available titles on the site;
- Tried different bonuses and promotions;
- Made a deposit with supported payment and withdrawal methods;
- Used a mobile version of the site on my smartphone.
This helped me to build a solid understanding over this brand in order to share my opinion with readers and make sure that people will be able to learn exactly what they wanted to know over this gambling website before getting an account and making a real money deposit.
Registering an Account
The registration process at the Casino Mate Australia is pretty straightforward – I just clicked on the orange “Sign Up” button in the top right corner of the site. It immediately opens a very simple registration form with only a couple of fields that should be filled with information on the first step of the sign up:
- Email address;
- Desired username;
- Desired and strong enough password;
- Mobile number of the supported region.
Right after entering this data I was asked for a couple more details, such as country of residence, my birth date, name, etc. This data is important, because later I was also forced to verify the account in order to get full access to all the content on the site. After a successful registration at Casino Mate website, the gambler will be able to play all games with real money and without any major limitations.
Casino Mate Casino games
I discovered that this website includes at least 700 titles that were provided by at least 4 major software developers. They include:
It did not took me long to find the most popular games currently available in the library of the Casino Mate Australia as they are available through a dedicated filter “Top 20” right from the main page of the site. Among my top 5 recommendations:
- Black Wolf;
- Eastern Emeralds;
- Frozen Mirror;
- Luxor Gold: Hold and Win;
- Lion Gems: Hold and Win.
I have not found any live dealer games, but it does not mean that the player will not be able to enjoy something more than just slot machines. From my experience, I can tell for sure that the collection of table games, card games, progressive jackpots is solid. Every player will be able to find some decent titles to play in different genres.
Casino Mate Bonus and Promotions
Casino Mate reviews often say about some decent promotions that help people to enhance their winnings significantly, so it was my duty to test all of the available bonuses. I was not disappointed at all, because at this moment, every registered player is able to use following bonuses:
- Welcome offer. Right after the registration on the site and a deposit, Casino Mate bonus of up to $1400 and 80 Free Spins is activated automatically. The minimum deposit for this offer is $20.
- Mystery drop. It is a Wazdan Network promotion that allows people to win up to $250000 by simply participating in tournaments. It is possible to say that it is a perfect Casino Mate no deposit bonus for all categories of players.
- Now You See Me Sunday. This is a reload type of a bonus that works pretty simple – gamblers must make a minimum deposit of at least $20 on Sunday in order to receive up to $500. This promotion is active each week and I found it a really smart move on the site of the website owner to give people constant promotions that just make it a little bit funnier to play.
What makes all of these bonuses even better, at least in my opinion – they do not require the player to enter any kind of Casino Mate bonus codes as they work automatically. This is a great opportunity for people to get the most out of this website and I highly recommend giving all of these specials a chance. But in order to activate all of these bonuses a chance, players must make at least a minimum deposit, which can be done with one of the supported payment methods.
Payment and Withdrawal methods at Casino Mate
I have nothing bad to say over the selection of payment and withdrawal methods this website has. For the Casino Mate review I tested most of the available options. The full list looks like this:
- Bank Transfer;
- Bank Transfer.
Most of them are available for both kinds of financial operations, with the only exception being MasterCard, Neosurf, iDebit and Paysafecard – they cannot be used for withdrawals. The average payout time is 3-5 business days from the moment of requesting a withdrawal. The minimum deposit limitation is 10 dollars.
This gambling website does not charge any fees for financial operations, but players should keep in mind that in order to request a withdrawal after a successful deposit, at least one roll should be made. I do not know why, but terms and conditions of the site state that the administration of the site reserves a right to charge a 10 percent fee for operations, but I was not charged even once. Just a fun fact worth mentioning, I guess. The maximum amount of money that can be requested for a withdrawal is 10000 dollars.
Top Security Protocols & Customer Service
No Casino Mate reviews are full without at least some information on the safety of the site. I had zero issues with my personal data on this website. Gamblers can be sure that any financial operation is protected thanks to the 128-bit SSL protocol encryption. But even if there are going to be any issues with the site, I managed to contact professionals of customer service pretty quickly. There are at least 3 ways of doing that:
- Live chat on the site – available 24/7, typically takes 5 minutes for specialists to respond;
- The email address – [email protected];
- Phone number – 1800 006 285, hotline is free of charge.
No matter which method will be chosen for contacting professionals, they are ready to help at any moment with any issue gamblers have.
Casino Mate Mobile Version
Another major thing that dragged my attention is the Casino Mate mobile version. Despite it not a native application, it works great on Android, iOS and Blackberry devices. As far as I know, developers of the gambling have no interest in the creation of a separate Casino Mate app, but in my opinion, the adaptive version of the browser casino is good enough for most use-cases. Gamblers do not need to download any software in order to get games up and running on most smartphones and tablets. They will work great with either cellular data or Wi-Fi connection to the internet. The website automatically detects the resolution the screen player’s device has and makes it pretty easy to enjoy games without any sort of lags and problems with graphics. Everything is sharp and smooth enough, I have no complaints about it.
My conclusion on Casino Mate Australia
My conclusion on this website is simple – it definitely deserves a spot among the top Australian online casinos for a couple of reasons:
- Beautiful design that does not distracts the player from the main purpose of the site – gambling;
- Ability to play anywhere and at any time thanks to the official support for mobile devices;
- All bonuses that are offered at the moment are handy and can truly improve the overall experience of playing games online;
- Very responsive customer support that is always ready to provide help for people who really need it.
It is highly recommended to give this website a chance, especially for all Australian players who have been searching for a nice place to play not only slot machines, but literally any other genre of casino games.
Casino Mate Rating and Reputation on the Internet
The Casino Mate website has a solid reputation on the internet. Most online users and experts give it at least 4 stars out of 5 rating. Such a high score was achieved thanks to the extreme dedication of the website developer and operator who were right in their decision to create a reliable source of gambling for every online player. This is definitely a worthy website that uses only official gambling content with a proper RTP rate.
|Casino Type:||Download, Instant Play, Mobile|
|Withdrawal Methods:||MasterCard, Neteller, Visa, Skrill, EcoPayz, WebMoney etc.|
|Withdrawal Times:||Ewallets – Up to 24 hours, Wire Transfer – 4-7 days, Credit cards – 3-5 days|
|Currencies:||USD, EUR, AUD, CAD|
|Withdrawal Limit:||$/€4000 per week|
|Deposit Methods:||EcoPayz, MasterCard, Neteller, Paysafe Card, Visa, Skrill etc.|
|Licences:||Malta Gaming Authority|
|Affiliate Program:||Star Partner|
|Restricted Countries:||Australia, France, Italy, South Africa, Spain, United Kingdom, United States|